What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How will I be notified that I need more than a starter account?

    Asked by CFSF on August 24, 2016 at 02:01 PM

    I doubt that we will receive more than 10 JotForm vendor payments (using PayPal) prior to our festival event Sept 3-4, but it's possible.  We don't want to pay for a Bronze JotForm account unless we must.  How will we know when it's time to pay for Bronze?  We don't want any potential vendor to be refused because we've reached out total of 10 free payments.

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    JotForm Support

    Answered by ashwin_d on August 24, 2016 at 02:40 PM

    Hello CFSF,

    Please note that when you are reaching close to your submission limit, you will a warning email. Once submission limit of your account is reached, we again send you an warning email with a time frame when your forms will be disabled. If you upgrade your account within that time limit, your forms will not be disabled. You just need to keep an eye on submission count of your account and the warning email which we sent.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by CFSF on August 24, 2016 at 03:46 PM
    Thanks very much!