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    I can't change the background/frame color through any of the editors.

    Asked by baycupadmin on August 27, 2016 at 01:46 AM

    Everything looks fine in the editing window and the designer window, and I was able insert CSS for the frame color, but something bigger seems to be broken.

    The Designer tool doesn't seem to change anything either.

    This is for the "Event Subsidy Form"


    Page URL:

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    JotForm Support

    Answered by BJoanna on August 27, 2016 at 05:59 AM

    Form that you provided looks like this. 

    When I inspected your form inside of Form Designer I saw that Frame and Input colors are correct, but background color should not be white.

    I seems that something is preventing that correct background color is saved. On my cloned form I was able to resolve this issue by increasing the width of the form inside of Preferences > Form Styles tab. I have changed width of the form to 691px and I saved changes. Then I have changed the width back to 690px.

    My cloned form looks like this now.

    Here is my form: https://form.jotform.com/62392164101951 

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance.