What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My submissions aren't being forwarded to my email anymore

    Asked by agrigsby on August 29, 2016 at 08:34 AM

    Is there something that I need to update? I randomly stopped receiving submissions to my email. 

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    JotForm Support

    Answered by Chriistian on August 29, 2016 at 10:33 AM


    I checked the logs for your email kthomas@conv.com and the emails are being successfully sent.


    If this is not the correct email address, please tell us which form and email you are having problem with so we can better assist you.