JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do I have to renew a free account?Asked by deciphertax on August 29, 2016 at 10:03 AM
You do not need to renew your account when you're using the free service, as you're not being billed.
You're correct, the service will work as long as you do not reach your limits, if you reach the limits then you will need to wait until the first day on the next month to get the limits reset, please do note that this is in EST time, but if you need the service to continue working even when you've reached your limits then you will need to upgrade to a plan with the needed limits.
Your free account will remain active until you decide to delete it (deletion of account should be requested to us).
If you have any question, please let us know.