What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I delete a payment tool?

    Asked by mccoymade on August 29, 2016 at 11:47 AM


    I tried to add DWOLLA to my JotForm, but this message stopped me:

    You cannot add more than one payment tool. Please delete the existing one first.


    How do I delete a payment tool?

    Thank you!


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    JotForm Support

    Answered by ashwin_d on August 29, 2016 at 01:26 PM

    Hello Mark,

    Since you cannot add more than one payment tool in your form, the existing payment tool needs to be first deleted before you can add a new payment tool. Please check the screenshot below on how to delete existing payment tool:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!