How do I delete a payment tool?

  • Profile Image
    mccoymade
    Asked on August 29, 2016 at 11:47 AM

    Hello,

    I tried to add DWOLLA to my JotForm, but this message stopped me:

    You cannot add more than one payment tool. Please delete the existing one first.

     

    How do I delete a payment tool?

    Thank you!

    Mark

  • Profile Image
    ashwin_d
    Answered on August 29, 2016 at 01:26 PM

    Hello Mark,

    Since you cannot add more than one payment tool in your form, the existing payment tool needs to be first deleted before you can add a new payment tool. Please check the screenshot below on how to delete existing payment tool:

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!