What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have reached my limit and I would like to know when my submissions will reset

    Asked by Boz Mofid  on August 29, 2016 at 03:37 PM

    Hello,

    The registration form online for dobregymnatics.com has reached its submission quota for the month and I would like to know when that will reset.

     

    Thanks

    Boz

     

     

    Page URL:
    www.dobregymnatics.com

    submission quota registration form
  • Profile Image
    JotForm Support

    Answered by Welvin on August 29, 2016 at 05:29 PM

    The submissions reset is scheduled on every first day of each month at exactly 00 EST.

    You can increase your submissions by either upgrading to our paid plan or by doing some tasks in our GetMore feature: https://www.jotform.com/myaccount/getMore

  • Profile Image

    Answered by Boz Mofid  on September 01, 2016 at 08:46 AM
    Hello,
    Thank you for your response. Part of the form has 2 paragraphs and when customers submit it to us we don't see it after we print it, we just get their information not the 2 paragraph on the printed form, we do get their signature though..  Please advise.
    ThanksBoz Dobre Gymnastics301 793-8496
    On Monday, August 29, 2016 5:28 PM, JotForm wrote:

    New response received A new response has been received: Answered by Welvin The submissions reset is scheduled on every first day of each month at exactly 00 EST.You can increase your submissions by either upgrading to our paid plan or by doing some tasks in our GetMore feature: https://www.jotform.com/myaccount/getMore.  View this thread on browser » Unsubscribe Thread 1472506162

    ...
  • Profile Image
    JotForm Support

    Answered by Rose on September 01, 2016 at 10:08 AM

    If you mean the text area on this form; You need to enable " Show Headers and Text" option to make them visible on submissions.

    Here is the steps you need to follow.

    1. Go to "My Form" page
    2. Click the form
    3. Click "Submissions"



    4. Click " Preferences" 
    5. Enable " Show Headers and Text" checkbox



    After applying above steps, you will see the text parts on your submission. 

    Please also note that, If you would like to see unfilled fields on your submission, please disable " Auto Hide Empty Field" checkbox. 

    If you have more questions, feel free to contact us. We would be pleased to  you for any issue you may have. 


  • Profile Image

    Answered by Boz Mofid  on September 03, 2016 at 10:45 AM
    Hello,
    Where can I see my page form?
    On Thursday, September 1, 2016 10:08 AM, JotForm wrote:

    New response received A new response has been received: Answered by Rose If you mean the text area on this form; You need to enable " Show Headers and Text" option to make them visible on submissions.
    Here is the steps you need to follow.
    1. Go to "My Form" page
    2. Click the form
    3. Click "Submissions"
    4. Click " Preferences" 
    5. Enable " Show Headers and Text" checkbox
    After applying above steps, you will see the text parts on your submission. 
    Please also note that, If you would like to see unfilled fields on your submission, please disable " Auto Hide Empty Field" checkbox. 
    If you have more questions, feel free to contact us. We would be pleased to  you for any issue you may have. 
    View this thread on browser » Unsubscribe Thread 1472738915

    ...
  • Profile Image

    Answered by Irshad on September 03, 2016 at 11:12 AM

    Once you will login to your account, you will get the "My Form" link in the first tab of header.

    The direct link of "My form" page is: https://www.jotform.com/myforms/

    If you have any query, or need further assistance, feel free to revert back.

  • Profile Image

    Answered by Boz Mofid  on September 03, 2016 at 11:45 PM
    Hello,
    My website is with 1 & 1 how do I log in with jotform?  I am not sure if I ahve account with jotform?
    On Saturday, September 3, 2016 11:11 AM, JotForm wrote:

    New response received A new response has been received: Answered by Irshad Once you will login to your account, you will get the "My Form" link in the first tab of header.The direct link of "My form" page is: https://www.jotform.com/myforms/If you have any query, or need further assistance, feel free to revert back. View this thread on browser » Unsubscribe Thread 1472915546

    ...
  • Profile Image

    Answered by Irshad on September 04, 2016 at 12:00 AM

    I have checked your email address in the system, and I am able to see you have 2 accounts associated with this email address. One account is Guest account, and the another account's username is "bozmofid". So please try to login on Jotform, and if you are unable to login, then click on the Forgot Password link, and you will get instruction for resetting your Password on your email.

     

    If you face any issue, or need further assistance, feel free to revert back.

  • Profile Image

    Answered by Boz Mofid  on September 04, 2016 at 08:45 AM
    Hello,
    I followed the instruction and check the header, the text still not coming through the email when it is submitted. Please advise.

    Thanks301 793-8496
    On Sunday, September 4, 2016 12:00 AM, JotForm wrote:

    New response received A new response has been received: Answered by Irshad I have checked your email address in the system, and I am able to see you have 2 accounts associated with this email address. One account is Guest account, and the another account's username is "bozmofid". So please try to login on Jotform, and if you are unable to login, then click on the Forgot Password link, and you will get instruction for resetting your Password on your email.If you face any issue, or need further assistance, feel free to revert back. View this thread on browser » Unsubscribe Thread 1472961632

    ...
  • Profile Image

    Answered by Boz Mofid  on September 04, 2016 at 08:45 AM
    Is there any way to save the changes. when I click the header and take off the map option it shows the text but it goes back to original setting meaning the header is not clicked.

    On Sunday, September 4, 2016 12:00 AM, JotForm wrote:

    New response received A new response has been received: Answered by Irshad I have checked your email address in the system, and I am able to see you have 2 accounts associated with this email address. One account is Guest account, and the another account's username is "bozmofid". So please try to login on Jotform, and if you are unable to login, then click on the Forgot Password link, and you will get instruction for resetting your Password on your email.If you face any issue, or need further assistance, feel free to revert back. View this thread on browser » Unsubscribe Thread 1472961632

    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on September 04, 2016 at 10:51 AM

    Your inquiry about the texts/headers/images has been moved into a new thread. You'll get the answer here: https://www.jotform.com/answers/924043

    As for the map, I have also moved that into a new thread. You can find it here: https://www.jotform.com/answers/924044