Advanced Design Editor not Working.

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    Asked on August 30, 2016 at 07:19 PM


    I am trying to change the appearance of my form and it is not working. Is this because my account is free?

    *I've tried saving and everything, no changes.


  • Profile Image
    Answered on August 31, 2016 at 01:15 AM

    The advanced design editor should work for Free accounts as well. I cloned your form and tested it in the Form Designer. During my tests, I was unable to replicate your issue. The changes I made on the Designer were saved successfully to the form.

    Form on Designer

    Live form

    Can you please clear your form cache and your browser cache to refresh the form? If the issue still persists after clearing the cache, please let us know.

    You can also check out this guide for more information about our Form Designer: Form Designer Tutorial: Let's create fantastic forms!

    Thank you.