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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    When someone fills out an opt-in form - how do I use the auto responder?

    Asked by hollierumman on August 31, 2016 at 12:01 PM

    Hi -

    I am new to this and don't know how to do things yet!  ha ha  I set up an opt-in form - to gather emails, and when someone submits an email, am I understanding correctly that you can set it up so they automatically receive your PDF as your "thank you" for opting in?  

    And I can put this link in my Facebook Page Cover Photo area so they can click the link and this pops up, correct?


    I looked under "More" for my Opt in Form, and didn't see the option as I'm reading your info about this from the 18th:

    New Feature: Attach Files to Autoresponder Emails

    Could you help me - what am I doing wrong???  Is there another form I need to use?


    Thanks in advance

    Hollie Rumman

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    JotForm Support

    Answered by Mike on August 31, 2016 at 01:56 PM

    You are right about the file attachment option. The autoresponder is already configured on your form. The file attachment option can be found under advanced settings of the autoresponder, please see the next animation.

    Your question about Facebook has been moved into a separate thread.


    It will be updated shortly.