What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Unread notification not going away

    Asked by scolbycook07 on August 31, 2016 at 02:07 PM

    My form "Hosted Voice - Budgetary Payment Calculator" shows 1 unread submission and that "unread" notification will not go away.  I've reviewed all submissions in the inbox but it doesn't seem to turn off that notification.  Any ideas?

  • Profile Image
    JotForm Support

    Answered by Mike on August 31, 2016 at 03:57 PM

    Please try a 'Mark All as Read' option to see if that helps.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by scolbycook07 on August 31, 2016 at 04:45 PM
    That worked – thank you
    Colby Cook
    Sales Engineer
    VIP Technology Solutions Group, LLC
    Direct: (918) 279-7033
    Office: (918) 279-7000
    Fax: (918) 279-7003
    12149 S. State Hwy 51
    Coweta, OK 74429