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  • Profile Image

    Facebook embedded form does not show on mobile

    Asked by RobertKRice on September 02, 2016 at 02:48 PM
    My real query is that although i now have my form working from a
    Registration Form in facebook/passiflora cultivars on my laptop, this
    does not show on my Android mobile.
    It looks as if I should be able to using Settings |Add a Button |
    Contact Us but I'm not sure what next, and whether I have something else
    i nee dto do for iOS as well.
    many thanks for you help
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    JotForm Support

    Answered by david on September 02, 2016 at 02:50 PM

    Unfortunately, current embed code using the "Add JotForm Tab" does not work on mobile device, I believe. You can check the discussion of it here: https://developers.facebook.com/bugs/435173473172584/. Other apps in the page is also not currently supported, based from the said discussion. 

    You can also use an alternative on this using custom iFrame Apps, you can check this guide: http://www.jotform.com/help/82-Adding-Form-to-Facebook-Custom-iFrame-App-. You can also read in the FAQs there about the mobile device.

    I've quoted it here:

    "1. The page tab does not appear on mobile devices?

     
    - Page tab apps are not supported on mobile devices by Facebook's Platform. However, Static Iframe Tab App provides direct URL to your page tab that is viewable on mobile devices. To get your page direct URL, simply edit your Facebook tab and copy the link you see on the Tab URL box."