What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I receiving error: Form not found This form is disabled

    Asked by Leandrobarbosa95 on September 03, 2016 at 10:09 AM

    Why does my form this appearing this error "Form not found

    This form is disabled. "?

    Page URL:
    https://form.jotformz.com/62464234655660

    Screenshot
    form is disabled why does
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    JotForm Support

    Answered by Boris on September 03, 2016 at 10:29 AM

    Your form 62464234655660, named Carrinho 1, was disabled for violation of our terms. Your form was collecting username and password combination, which is considered a phishing activity and is strictly against our terms. Here is what your form was asking:

    You can review our full terms of use from the following page:

    https://www.jotform.com/terms/

    In order for us to reactivate your account, these form fields that were violating our terms had to be removed. Please refrain from asking for similar information through your forms in the future, and kindly make sure to stay within our terms of use.

    Your account is now active, and your form is working once again. If you need any further clarifications or assistance, please let us know.