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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to make my form mobile responsive?

    Asked by glc702 on September 06, 2016 at 06:36 AM

    Hi there,

    I'm embedding a form on a website, but the form doesn't seem to fit on mobile screens.  I was wondering if there's a way to get forms to completely show on mobile devices?  Or if you have any suggestions how I can use a form on a mobile screen?

    Thank you for your time...

    Levi

    Page URL:
    http://site9272095.92.webydo.com/viva-las-vegas-package-1.html

    Mobile devices responsive form
  • Profile Image
    JotForm Support

    Answered by Rose on September 06, 2016 at 07:26 AM

    As I checked your form, it is not mobile responsive. If you enable " make this form responsive" option, it will appear more user-friendly. How to do it, please follow below steps:

    1. Go to " My forms " page
    2. Click Form>> Edit
    3. Click " Designer" >> " Advanced Designer"



    4. Click " Form Layout"
    5. Enable " Make This Form Mobile Responsive"



    After following above steps,  your form will be seen as below. 



    If you need any further assistance by our side, please let us know. 


  • Profile Image

    Answered by glc702 on September 06, 2016 at 04:46 PM
    Hi Rose,
    I checked "make this form responsive", and I'm still having trouble
    viewing the embedded form on a mobile device:
    Any other suggestions?
    Regards,
    Levi
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on September 06, 2016 at 06:48 PM

    Please try to add Mobile Responsive Widget to your form:

    I cloned your form and tested it, worked fine on my phone. 

    Please try and let us know how it works for you.

    Thank you!

     

  • Profile Image

    Answered by glc702 on September 06, 2016 at 08:45 PM
    Hi Nik,
    I'm still having problems viewing the whole page. It gets cut off. I'm
    using Safari on an iPhone if that helps. Here's the page with the
    embedded form:
    http://site9272095.92.webydo.com/viva-las-vegas-package-1.html
    I also tried looking at the form as it's own page:
    https://form.jotform.com/62411424006138
    And the time is cut off
    I suppose I can use a different time element, but I would much rather
    embed the form on our website, versus linking to the form page, so I
    hope there's a solution...
    Thanks...
    Levi
    ...
  • Profile Image

    Answered by glc702 on September 06, 2016 at 10:45 PM
    Please ignore my last reply. I completely misread your email. Forms
    look great with the Mobile Responsive Widget...
    Thanks for your help...
    Levi
    ...