What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade Subscription to a free account

    Asked by newdetroit on September 06, 2016 at 04:49 PM

    Hi, I would like to cancel my current subscription and stay with the free one. 


    Please advise. 


    Best regards,

    Ali Tirmizi

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    JotForm Support

    Answered by david on September 06, 2016 at 06:53 PM

    You subscription has been cancelled as per your request.  You will retain your paid user benefits until September 10th, 2016.  At that point, your account will automatically be downgraded to a Free account.