I cannot forward registrations from the submission pdf's.

  • Profile Image
    Asked on September 06, 2016 at 11:24 PM

    when i got to submissions

    i see all the registrations


    i use to forward them to someone and it is not working..i cannot forward them 

    i need to forward them. please advise how to fix this



  • Profile Image
    Answered on September 07, 2016 at 01:23 AM

    I understand that you are referring to the Forward feature on your form's Submissions Page.

    May I ask in which form did you encounter this issue? I checked your most recent form (https://www.jotform.com/50346961085963) and tested the Forward feature there. During my tests, I was successfully able to forward the submission to my email. I was also able to see the email in my inbox. 

    Can you provide us with the email address/es where you were trying to forward the submission to? This can help us identify if there is an issue related to the email address which is causing the email to not be forwarded to them.

    I will be waiting for your response.