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    Country is not appearing in condition.

    Asked by FashionRevolution on September 07, 2016 at 12:31 PM

    I've set up a new email for Bahrain with all the usual details.  I then went to Conditions to set up the reply to be forwarded to the email address for Bahrain using the "I live in" field but it is not showing Bahrain in the list of countries.  What have I missed out?

    Page URL:
    http://fashionrevolution.org/contact/

    email can't set up can
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 07, 2016 at 01:51 PM

    Hello FashionRevolution,

    I did check the "I live in" dropdown field of your form and it seems you have not added "Bahrain" in the list. That is the reason why it is not getting listed in the condition. Please check the screenshot below:

     

    I would suggest you to please add "Bahrain" in the dropdown list and then it should appear in the condition.

    Hope this helps.

    Do get back to us if you have any questions.

     

    Thank you!

  • Profile Image

    Answered by FashionRevolution on September 08, 2016 at 03:33 AM

    Thanks so much!  It's a while since I've had to add a new email and forgot about that step!

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    JotForm Support

    Answered by Nik_C on September 08, 2016 at 04:25 AM

    On behalf of my colleague, you're welcome.

    Do not hesitate to contact us if you need any further assistance.

    Thank you!