Infusionsoft Integration: conditionally apply a Tag based on a field answer

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    3dcoaches
    Asked on September 08, 2016 at 10:18 AM
    Any update on this? I'm really bummed out that I can't apply tags based on fields that are filled out! Now I have to find another solution... unfortunately.
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    Welvin
    Answered on September 08, 2016 at 10:35 AM

    This has been resolved already. After authentication, you should see the tags selection at the middle of the integration window. Here's a screenshot of the selection during my test:

     

    Pease try it again and let us know if you'll encounter some issues. 

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    3dcoaches
    Answered on September 08, 2016 at 10:43 AM

    Yes, but these tags get applied to everyone upon submission right? I want to apply specific tags based on specific fields that are filled out, but I don't want certain tags applied UNLESS they check a certain field etc. It seems that these tags get applied universally based on submission, not based on what they actually checkmark etc. Am I missing something?

     

    For example, if they checkmark "Field A," it applies "Tag A".... but if they don't checkmark "Field A", no tag is applied.

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    Welvin
    Answered on September 08, 2016 at 12:35 PM

    Yes, and unfortunately, I don't think there is a way to conditionally choose a tag based on a field answer. It's currently not possible as far as I could see it. But let me forward this thread to our developers as a feature request. I don't know if this is possible, but if there are updates, you should know it through this thread. 

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    3dcoaches
    Answered on September 08, 2016 at 01:16 PM

    The old integration allowed this... why the step backwards?

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    Welvin
    Answered on September 08, 2016 at 02:34 PM

    The old integration was developed by a third party and they have discontinued the support so our developers took over and created a new integration. I have already forwarded this to our backend team for consideration. We will let you know here as soon as we have some updates for you.