What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My cc auth forms keep going down.

    Asked by wenmarti on September 08, 2016 at 10:53 AM

    If I encrypt the form will it quit going down? Also, how does the key work? I have downloaded it but don't understand how it works.

     

    VERY FRUSTRATED!

    Wendi

    Page URL:
    http://travelhutwendi.com/quick-payment-form/

    keep encrypt work how key
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on September 08, 2016 at 12:28 PM

    If you encrypt a form, that means you cannot see the data if you download it, you just can see it at the submissions page view.

    Please read more about this feature here and how to use it:

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them