My cc auth forms keep going down.

If I encrypt the form will it quit going down? Also, how does the key work? I have downloaded it but don't understand how it works.

VERY FRUSTRATED!

Wendi

If you encrypt a form, that means you cannot see the data if you download it, you just can see it at the submissions page view.

Please read more about this feature here and how to use it:

https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them