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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Creating a survey with an automatic response

    Asked by Fredrik  on September 08, 2016 at 10:53 AM

    hi there, 


    I'm looking for a way to set up a survey that can trigger an automatic email reply to the survey taker once the survey is completed. Is that something i can do through JotForm?

    This would be for clients of mine to take and the response email would include a thank you to them for taking the survey. 

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    JotForm Support

    Answered by Jan on September 08, 2016 at 12:37 PM

    It is possible to send a confirmation or auto-reply email to the survey taker. You just need to create an auto-responder email, please refer to this guide: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder.

    If you need any help, let us know. Thank you.