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    Text if form field does not match what is in the email notification

    Asked by snjrose on September 08, 2016 at 12:44 PM

    After I set the unique question and edited the last field on my form (the one titled "Submission"). my forms are not coming in correctly. The ones that are emailed to me have the old Submission field, which says "I solemnly swear that I will not submit more than 1 order form per student. I know that there is a Confundus Charm on the submit button, and that if more than 1 form is received with the same name, my order may not be correct and will be delayed by an additional week of processing time." When I go into edit the form, it shows the newest Submission field, which says, "

    I know that this form is set to accept only 1 submission per customer. I have gone back and reviewed all of my info. I understand that if I need to order for more than 1 student, I can add as many as I need to my bag and I will receive an email with a link to a form for additional students.

    I don't understand why the email notification I receive of a submission has the old text and not the new. The last submission I received was a n hour ago with the old text.

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    JotForm Support

    Answered by david on September 08, 2016 at 12:50 PM

    Here is the text from your form field:

    I know that this form is set to accept only 1 submission per customer. I have gone back and reviewed all of my info. I understand that if I need to order for more than 1 student, I can add as many as I need to my bag and I will receive an email with a link to a form for additional students.

    Here is the text from your last email notification:

    I know that this form is set to accept only 1 submission per customer. I have gone back and reviewed all of my info. I understand that if I need to order for more than 1 student, I can add as many as I need to my bag and I will receive an email with a link to a form for additional students.

    They are identical.  I am not sure what is missing from the email notification compare to the form.  As far as I can tell, they are the same.