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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Text field boxes turn white

    Asked by kodytaylor89 on September 08, 2016 at 01:47 PM

    After I publish and when I am testing the form, when I click on the text areas, the areas turn white and the text field that tells the person what to write in the field disappears. How can I fix this?

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    JotForm Support

    Answered by Kiran on September 08, 2016 at 03:19 PM

    I am not sure if I understand your query correctly. Do you mean to say that the placeholder text is disappearing after clicking on the text field? If so, the placeholder text will disappear on the text fields as we click on the field. I have checked your JotForm and see that there are no placeholders for the text box fields on your form and the form is displaying normally.

    Are you referring to something different or a different form? It would be helpful if you can provide us with a screenshot so that we can guide you in the right direction.

    Thank you!