Text field boxes turn white

  • kodytaylor89
    Asked on September 8, 2016 at 1:47 PM

    After I publish and when I am testing the form, when I click on the text areas, the areas turn white and the text field that tells the person what to write in the field disappears. How can I fix this?

  • Kiran Support Team Lead
    Replied on September 8, 2016 at 3:19 PM

    I am not sure if I understand your query correctly. Do you mean to say that the placeholder text is disappearing after clicking on the text field? If so, the placeholder text will disappear on the text fields as we click on the field. I have checked your JotForm and see that there are no placeholders for the text box fields on your form and the form is displaying normally.

    Text field boxes turn white Image 1 Screenshot 20

    Are you referring to something different or a different form? It would be helpful if you can provide us with a screenshot so that we can guide you in the right direction.

    Thank you!