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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Por que as inscrições do meu formulário não chegam ao meu e-mail?

    Asked by festivalviolacaipira on September 08, 2016 at 09:39 PM

    Boa noite,

    Preciso de ajuda. Criei uma conta, paga, no JotForm e elaborei um formulário há cerca de duas semanas. Após a finalização do formulário realizei muitos testes e em todos eles recebi o e-mail de notificação no endereço de e-mail que coloquei como destinatário. Entretanto, após alguns dias parei de receber os e-mail de notificação das submissões no endereço de e-mail que coloquei como destinatário. Gostaria de ajuda para solucionar este problema, pois preciso receber os e-mails de notificação. Os e-mails testes também não estão chegando mais ao meu e-mail.

    Obrigada!

    Page URL:
    https://form.jotformz.com/62392846967675

    JotForm email
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    JotForm Support

    Answered by Charlie on September 08, 2016 at 11:55 PM

    I see that you have another thread which has the same concern, I presume this one is a duplicate. My colleague has already answered you on the other thread link here: https://www.jotform.com/answers/927816. To better assist you and avoid confusion, please refer to that one instead. Thank you.