Notification not send to my email

  • Profile Image
    huller88
    Asked on September 09, 2016 at 03:36 AM

    Hi, there why notification emaill not sent to my email

  • Profile Image
    berkay
    Answered on September 09, 2016 at 04:10 AM

    Hi,

     

    It looks your account is in bounce list. I have removed you from bounce list.

    You should be receive your mails.

     

    Thanks for using JotForm,

    Regards.

  • Profile Image
    huller88
    Answered on September 09, 2016 at 04:22 AM

    i try to test the notification with fill the form, but is't still same result, notification email doesnt sent to my email. this my url form

  • Profile Image
    Nik_C
    Answered on September 09, 2016 at 05:21 AM

    Apparently, your email ended in Bounce list again and the reason is below:

    Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons.

    I removed your email from our Bounce list so you will be able to receive submissions.

    Could you please check this guide on how to prevent this issue and also I would recommend Whitelisting our domains.

    We're sorry for this inconvenience.

    Please let us know if you have further questions.