What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I was wondering If I could have sub-users login to my website instead of JotForm

    Asked by clearview22 on September 10, 2016 at 05:49 PM

    Hi, I was wondering If I could have sub-users login to my website instead of jotform to access the forms using the custom domain setup found here https://www.jotform.com/help/144-How-to-use-Custom-Domains-with-Jotform


    This is a re-post of a comment on How to Share Forms with a Sub-Account User

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    JotForm Support

    Answered by liyam on September 11, 2016 at 05:52 AM


    You can have sub-users login and access your forms in your account to modify your forms or view your form submissions. But with regard to creating a custom domain such as the link to the guide you have provided, there is actually no need for a sub user to access JotForm.

    All you need to do is point a CNAME to custom.jotform2.com domain as stated in the guide. 

    Example, you own the domain yourdomain.com, and you have created form.yourdomain.com as your subdomain to use jotform-based forms.

    So you just need to point form.yourdomain.com's CNAME to custom.jotform2.com and you're done. This is done on your domain's control panel, and not in JotForm.

    But if what you mean is to actually modify forms, it requires a sub-user to login to JotForm. What the custom domain does only is relaying or like mirroring the form from JotForm.

    Hope this clarifies the issue on the matter. But if I'm misunderstanding your concern, please let us know.




  • Profile Image

    Answered by cleaningbusinessacademy on September 11, 2016 at 08:45 AM
    Hi Liyam,
    Thanks for your response. Can the sub users make edits to the forms and
    view submissions on my site without having to login to jot form with this
    If not, is there a way to have my jot form dashboard hosted on my
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    JotForm Support

    Answered by jonathan on September 11, 2016 at 10:48 AM

    Please refer to the user guide: How-to-share-forms-with-a-sub-account-user

    For the subuser/s to be able to work on your shared form, they must also have a JotForm account. It is needed because they will have to login to the Form Builder every time they will work on your form.

    If not, is there a way to have my jot form dashboard hosted on my website/server?

    You may also want to check JotForm Anywhere here.

    Here is an article guide: https://www.jotform.com/blog/71-JotForm-Anywhere-Embed-a-Form-Builder-to-Your-Website-Builder

    Hope this help. Let us know if you need further assistance.