What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't get my total calculation to work

    Asked by FurbabyFURtography on September 10, 2016 at 11:27 PM

    I am about to lose my mind...   I need assistance please...

     

    As my customers select the items they want, I have an item count going for them...  but in the final page I have the totals going....   I can't get them to work, they WERE working, but when I moved them, they stopped again...   Can I have someone take a look at my page and tell me what I could be doing wrong?

    Items:  Cost of the items (multiple items totaled together)

    Tax: Items x 0.07 to get tax amount

    Subtotal: Items & Tax added together

    S+H: Total I am charging for that ($4.00)

    GRAND TOTAL: Subtotal & S&H added together.

     

     

    SOOOOO.... what am I not figuring out?  Thanks in advance for any assistance!

    Page URL:
    https://form.jotform.com/62468501370150

    calculations total calculation
  • Profile Image
    JotForm Support

    Answered by Welvin on September 11, 2016 at 09:08 AM

    Please try removing the dollar sign in the equation. That is not recommended as it will affect the calculation result. Moreover, I unchecked the option "Wait for input before including the field in calculation." from the calculation widget. This is only useful for non-hidden fields. Let us know the suggestion works or not. 

  • Profile Image

    Answered by FurbabyFURtography on September 11, 2016 at 11:13 AM

    Awesome, that worked...  I didn't realize there were "advanced options" within that wizard (DOH).   Thank you

  • Profile Image
    JotForm Support

    Answered by Welvin on September 11, 2016 at 11:40 AM

    That's great and you're welcome! Please contact us again if we can help in any way.