When user submits form it gets stuck on "please wait..."

  • danitoomer
    Asked on September 11, 2016 at 10:31 PM

    I'm having the same issue some others in the forum have had. It's getting stuck on please wait... when you click submit. I tried using different embed methods including iframe, and it still won't work.

  • Chriistian Jotform Support
    Replied on September 12, 2016 at 12:56 AM

    I did a test submission of your form using the direct link of the form (https://form.jotform.com/62547050124144) and I was able to successfully submit the form. It seems the issue is on the site where you have embedded the form. Can you provide to us the exact URL where you have embedded your form so we can further investigate the issue?

     

    We will wait for your response.
    Regards.

  • danitoomer
    Replied on September 12, 2016 at 1:04 AM

    http://danielletoomerphotography.com/photography-session-contract/

    There is the link, thank you for responding! 

  • Chriistian Jotform Support
    Replied on September 12, 2016 at 2:07 AM

    I noticed that you have created two separate thread for the same issue. I have responded to your other thread. To avoid confusion, we will just attend to your concern on the other thread. You can check the thread here: https://www.jotform.com/answers/929654. Regards.