What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can users save work on a form and come back to a form at a later time

    Asked by kmachamer on September 12, 2016 at 08:47 AM

    Hi,

     

    I have "continue forms later" enabled in settings, but what exactly does that mean? Will users have to click something in order to save their work?

     

    Thank you,

    Michelle

    Page URL:
    https://form.jotform.com/62514462697160

    save work work continue later
  • Profile Image
    JotForm Support

    Answered by Boris on September 12, 2016 at 10:23 AM

    Yes, they can continue filling out your form at a later date.

    1. The "Continue Forms Later" preference is an Auto-Fill option. Whatever your users are entering on your form is automatically saved locally in your user's web browser - inside a cookie. So long that your users do not delete their cookies, and they use the same web browser on the same computer to access your form, when they open the form again it will automatically fill in their previous answers from their browser cookies. That is the auto-fill saving option:

    https://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    The Auto-Fill option depends that your users use the exact same browser on the exact same machine, and they do not clear out their browser cookies. This is because everything is saved on your user's end.

    2. We also have another method of continuing your forms at a latter date, though this one is a little more advanced to set up. The benefit is that it saves their partially filled data on our servers directly, so they can start filling out the form on one browser, and continue on another. This second method is a bit more complex to set up, and the following guide explains how to set it up:

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    If you need any further clarifications or assistance, please let us know. Thank you.