What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my account is disabled and i just made payment few days ago, next billing date is 9th October

    Asked by propertybankng on September 12, 2016 at 12:46 PM

    my account is disabled and i just made payment few days ago, next billing date is 9th October

    ID is form@propertybankng.com

    I just got a account disable email, please treat

    Page URL:
    www.propertybankng.com

    billing date next My Account and
  • Profile Image
    JotForm Support

    Answered by david on September 12, 2016 at 02:00 PM

    Your account is currently over limit for form views.  Storage subscriptions only allow for increased submissions storage, it does not allow for an increase in any other limits. 

    Since you are a long time JotForm user, I have doubled your monthly form view limit.  You can now receive up to 2,000 views per month.  If you require more than that, you would need to upgrade to a Bronze level subscription or higher:

    https://secure.jotform.com/pricing