What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why isn't the form showing up on the contact us page?

    Asked by everycontractor on September 12, 2016 at 01:33 PM

    When I look at the my forms list, the contact us form is grey and not black?

    Page URL:

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    JotForm Developer

    Answered by selen on September 12, 2016 at 03:01 PM


    Your account type is premium The limits are;

    PREMIUM 1,000 monthly submissions 1,000 monthly payment submissions 50,000 monthly form views 10GB total space Unlimited total submission storage

    Your Form views count is 55324. 

    You may consider:

    Upgrading your account to increase the limits.

    - Increase the limits for free from a Get More page.

    - Wait for the next month. We will automatically reset the quota on the first day of the next month.

    If you need any further assistance, please let us know. 

  • Profile Image

    Answered by everycontractor on September 12, 2016 at 03:57 PM
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    JotForm Support

    Answered by Kevin_G on September 12, 2016 at 07:35 PM


    Your answer was submitted empty: 

    Please try re-submitting your reply on this link https://www.jotform.com/answers/930121 

    We will be glad to assist you.