What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What happens once your total storage space has been filled?

    Asked by blinkmm on September 13, 2016 at 03:09 PM

    Does it simply automatically delete submissions chronologically starting with the oldest submission, retaining the most recent?

    Also does this interrupt any current forms?

    storage space filled what happens Submissions delete submissions current automatically delete
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    JotForm Support

    Answered by david on September 13, 2016 at 04:45 PM

    For submission storage, yes, the system automatically deletes submissions chronologically starting with the oldest submission, retaining the most recent 500.  We keep those submissions that are delete for 90 days before fully deleting them, though they are removed from the account before that time.  Being over the submissions storage limit will not affect the functionality of your forms.

    Upgrading to Storage or above will restore those submissions.