Password reset issue

  • Chad
    Asked on September 14, 2016 at 6:21 AM

    Hi there, your site says 24x7 support.  Is that true?  I need help right now.

    Page URL: http://www.maverickcarcompany.com/vehicle-details/2008-acura-rdx-sh-awd-w-tech-suv-46ec7098f3b69e4383e077e4d7e7ebe6/
  • Kiran Support Team Lead
    Replied on September 14, 2016 at 8:51 AM

    Please be noted that this support forum is our primary support and our support team around the globe provides support round the clock. Your questions in the support forum shall be answered in a timely manner.

    I have checked our records using your email address and I was able to find two guest accounts and one of the account is over limit due to form view limits. If you have an account already registered, please let us know the username so that we can move the forms to your account. If you are not having a JotForm account registered, please register an account using the same email ID so that the forms will be moved automatically to your account. It is not possible to reset a password for a guest account since you cannot actually login to your account on guest account. So, please try registering a new account so that you can manage your forms at one place.

    Hope this information helps! 

     

  • Chad
    Replied on September 14, 2016 at 12:45 PM
    I'm really confused now. Can you please call me? 208-362-7744
    MAVERICK CAR COMPANY
    208.362.7744 | MaverickCarCompany.com
    "Felt like we were buying from family. Honest, fair, completely above
    board..." Lorriane, Eagle
    "I was stunned by their honesty, and will never forget it..." David, Boise
    "Of all the dealers we checked out, Maverick treated us with the most
    respect and professionalism..." Tiffany, Kuna
    *Click here to see what others had to say
    | Click here to meet
    the guys at Maverick *
    ...
  • Chad
    Replied on September 14, 2016 at 1:46 PM
    the username for the account I'm trying to get the password reset for is
    maverickcarcompany@gmail.com Can you please reset it??????????????
    MAVERICK CAR COMPANY
    208.362.7744 | MaverickCarCompany.com
    "Felt like we were buying from family. Honest, fair, completely above
    board..." Lorriane, Eagle
    "I was stunned by their honesty, and will never forget it..." David, Boise
    "Of all the dealers we checked out, Maverick treated us with the most
    respect and professionalism..." Tiffany, Kuna
    *Click here to see what others had to say
    | Click here to meet
    the guys at Maverick *
    ...
  • Jan
    Replied on September 14, 2016 at 2:53 PM

    Unfortunately, we don't offer phone support. The best way to reach us is through this Support Forum.

    We cannot reset your password because you don't have a registered account with us. You are only using a guest account (guest_42968557730063). Guest accounts does not have a username or password.

    Please sign up for a registered account in this page: https://www.jotform.com/signup

    Let us know if you need further help. Thank you.