What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why do I show we over submission storage after removing my forms with submissions?

    Asked by wiltonhsbandtrip on September 16, 2016 at 11:45 AM

    I have a notification that we are over our 500 limit but I have downloaded and deleted the past submissions.  Please let me know. 

    submissions storage
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    JotForm Support

    Answered by Mike on September 16, 2016 at 02:12 PM

    Your deleted forms are still stored under a Trash folder. You might consider purging them to permanently remove the data.

    If you need any further assistance, please let us know.