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    Send autoresponder emails on a later date

    Asked by HOTELCINQUENTENARIO on September 17, 2016 at 11:05 AM

    I have a form with a future date to implement something

    What kind of logic condition I must do that permit me receive an email on the day that I put the planned implementation date.
    Note: The logic is to receive an email on the day that was expected this implementation was insert in the form to know if it was actually made.

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    JotForm Support

    Answered by Jan on September 17, 2016 at 03:56 PM

    It is possible to send the autoresponder email on a later date. In this way, you can remind the user who filled up the form via email. Here's a guide:

    1. Click the "Emails" button in the toolbar.

    2. Select the Auto-responder and then click the "Edit" button.

    3. Go to "Advanced" tab and set the "Send Emails Later" drop down option.

    Hope this helps. Thank you.

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    Answered by FatimaR on September 20, 2016 at 12:54 PM

    Hello,

    I used this function, but what time does the email get sent?

     

    Thanks, 

     

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    JotForm Support

    Answered by david on September 20, 2016 at 02:56 PM

    I am not quite sure what time they will send when scheduled for a later date.  I assume some time very early morning EST.  I set up a couple tests to confirm the specific time, however, they will not trigger until tomorrow.  If you still need to know the specific time at that point, let us know and I will be happy to follow up.

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    Answered by FatimaR on September 20, 2016 at 03:26 PM

    Thanks David, I set up the auto responder 5 days ago to get sent on sept 20th. Its 3.23 pm EST now and the email is not sent. I am not sure now if it will even get sent!

     

    Thanks,

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    Answered by FatimaR on September 20, 2016 at 04:09 PM

    I just received the reminder email ( I submitted my email in the form). All good, however, the inline pic didn't show! although it showed in the email.

     

    Thanks,  

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    JotForm Support

    Answered by david on September 20, 2016 at 05:33 PM

    As of today, any scheduled emails will checked and sent hourly.  They were previously set up to send twice a day.  However, the scheduled emails were updated at the request of another user to be checked more frequently. 

    As for the picture issue, if you wouldn't mind creating a new thread for that issue letting us know which form you are having trouble with, we will be happy to have a look.