What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you reset my forms view counter for this month?

    Asked by GoodVibeDJs on September 18, 2016 at 09:03 PM

    I was redesigning my website and I went though all of my form views can you reset it for me or up the view count temporally? As i previewed everytime i didn't realize that i was using them up. And to be quite honest I didnt even know about the form views until I went on my account today. Please help

     

    Rafael Jimenez

    Good Vibes DJ

    Page URL:
    goodvibesdj.co

    My Forms counter can for
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 18, 2016 at 10:45 PM

    I would like to inform you that the Form View limits are not counted if you are viewing the form on preview or on a webpage while logged in to your jotform account. The form view limit will only be counted if a different user views the form. If you are receiving high traffic to a page with an embedded form, this will count as a Form View. With that in mind, unfortunately we cannot reset the form view limits.

    If you want, you can choose to completely remove the form view limits by adding a Jotform Footer below your forms. To do so, first visit your account settings page here: https://www.jotform.com/myaccount/settings

    Then check the jotform footer to remove the limits.

    For more info about the form view limits, you can check out this article: Form View Limits: What is it all about?

    If you need further assistance, please let us know.
    Regards.