Can you reset my forms view counter for this month?

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    Asked on September 18, 2016 at 09:03 PM

    I was redesigning my website and I went though all of my form views can you reset it for me or up the view count temporally? As i previewed everytime i didn't realize that i was using them up. And to be quite honest I didnt even know about the form views until I went on my account today. Please help


    Rafael Jimenez

    Good Vibes DJ

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    Answered on September 18, 2016 at 10:45 PM

    I would like to inform you that the Form View limits are not counted if you are viewing the form on preview or on a webpage while logged in to your jotform account. The form view limit will only be counted if a different user views the form. If you are receiving high traffic to a page with an embedded form, this will count as a Form View. With that in mind, unfortunately we cannot reset the form view limits.

    If you want, you can choose to completely remove the form view limits by adding a Jotform Footer below your forms. To do so, first visit your account settings page here:

    Then check the jotform footer to remove the limits.

    For more info about the form view limits, you can check out this article: Form View Limits: What is it all about?

    If you need further assistance, please let us know.