What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What will happen if 1000 views complete (free Subscription)?

    Asked by Refundissues on September 19, 2016 at 12:56 AM

    Hi Team,

    Please confirm, I have registered as free user, I have created few forms, and want to confirm what is 1000 views of form, will form will not work after 1000 views done, what is 1000 views describe (click on form) or something else, please help me here.

    Page URL:
    https://form.jotform.me/62593206655460&amp;yourOrder=&amp;refundedAmou<br/>nt=

    free subscription in views confirm and free user OR
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 19, 2016 at 02:04 AM

    The form view limits refers to the number of times that your form has been viewed by a user. For example, you have a form embedded on your website. If the user views that website, then that will count as a form view for your account. Likewise if a user views your form through the direct URL, then it will count as a form view. Every time your form is loaded, that will count towards the total form views.

    Please do note that while you are logged in on your jotform account, if you view your form on the same browser then it will not be counted towards the form view limits. The form view limits will only count when someone else views the form.

    Once you reach the 1000 form limits for free accounts, your forms will be temporarily disabled so other users won't be able to view the form. You will either have to wait until the first day of the next month or upgrade to a higher plan to get more view limits.

    For more information about the form views, you can check out our post here: Form View Limits: What is it all about?.

    Regards.