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Unable to open Conditions or Integrations wizard.Asked by bhds on September 20, 2016 at 09:20 AM
I am not able to open the Conditions or Integrations on the following form:
When I click on the Conditions or Integrations, nothing happens. The Preferences button does work, though.
I have tried this in three different browsers (Chrome, Firefox and Safari), and on two different computers, but I am still not able to open the Conditions or Integrations.
Please can this be fixed as soon as possible?
integrations open OR unable to open
I did check your form and I am unable to replicate the issue you are having. The "Conditions" & "Integration" wizard loads just fine. Please check the screenshot below:
I am not sure why it is not working for you even after you tested in multiple different browsers. I would suggest you to please try again in Chrome incognito (Ctrl+Shift+N) and see if the wizard window loads fine.
We will wait for your response.
I tried again in Chrome Incognito, and the Conditions and Integrations wizards opened successfully.
Glad to know that. You may clear your browsers cache, or check if there is any add-on that may be blocking us. Open a new thread if you need anything else, we will be glad to assist you.