What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have created a registration form, and when I click to view the form I am given a message that says the form has been disabled.

    Asked by broadwaycommunications on September 20, 2016 at 05:09 PM

    I double checked, and the form is not disabled. I tried clicking disable and then enabling it to see if that would help, but it hasn't. I tried logging out and logging back in and that hasn't helped. I tried cloning the form, and that didn't help either.

    I really do not want to create another registration form because it is very long and time consuming.


    Please help.

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    JotForm Support

    Answered by Kevin_G on September 20, 2016 at 07:31 PM

    This is because your account is currently suspended, this happens when our anti-phishing system detects that you're asking for information not allowed; however, I have checked your forms and I can see they're fine.

    I have reactivated your account now and I would also suggest you to read our terms so you avoid your account to be suspended because of phishing suspicious: http://www.jotform.com/terms/ 

    Please check your account, your forms should be working fine now.