I moved my email adress to a new server and I am unable to receive jotform submissions since then.

  • netprotect
    Asked on September 21, 2016 at 12:56 PM

    Same email address but had to migrate to office 365.

     

  • Jeanette JotForm Support
    Replied on September 21, 2016 at 1:46 PM
    I found your email support@nphelp.com IN the bounce list

    Reason(s) : 554-{base64} 554 Your access to this mail system has been rejected due to the sending MTA's poor reputation (MTA, mta#, with IP address, a.b.c.d). If you believe that this failure is IN error, please contact the intended recipient via alternate means. For more information go to

    This is now removed, so please follow this guide in order to avoid this issue in the future

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications