I can not save the changes in some of my forms

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    Asked on September 22, 2016 at 07:16 AM

     Hello, I can not save some changes in some of my forms, seems to me there's some erratic behavior of some comands or menus. For instance, some windows doesn't close or freeze (like the window I'm attaching).

    What I'm doing is:

    1 Clone one of my forms. 2 Rename it. 3 I make Changes to another language in every line of my form. 4 When I try to save nothing happens on the Floppy disk icon. It stays like nothing (no preloader-like icon processing appears). 

    I would appreciate a lot your help since this is very urgent to finish in order to deliver to my client.

    Thanks a lot in advance!!

    Hugo R.

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    Answered on September 22, 2016 at 09:41 AM

    We don't have any issue with our Form builder today,  I can save my form so I think that was just a browser issue. Please try it with another browser and see what will happen.

    Now, if you still cannot save then please check your browser console for an error. This website should help you check the console area:


    Red lines are errors. If you'll see one, please take a screenshot of the area and kindly upload it here. You have to access this thread and use the image tool to upload.