What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is a sub-user account?

    Asked by janed4 on September 22, 2016 at 02:29 PM

    I am reviewing the upgrade options and want to understand what a sub-user account is.  Is it the ability for form-filler outers to have access to their accounts and make updates as needed (longitudinal)?  Or is it the ability for multiple people to edit and distribute the surveys?

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    JotForm Support

    Answered by EltonCris on September 22, 2016 at 03:40 PM

    That is explained on this page http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User.

    Sub-account is basically a separate account where you share your forms with permissions like the sub-user can edit your form or view its submissions data. Sub-account is usually owned and maintained by the master account.

    If you have further questions, let us know.