Prepopulate app on eu site

  • MBWHS
    Asked on September 23, 2016 at 5:01 AM

    Hi 

     

    I am having trouble using the prepopulate app ...it won't get my forms...it just says something went wrong and to try again.

     

    Is this because we are on the EU server?  as i had a similar problem with the field manager.

     

    thanks

     

    Katie

  • beril JotForm UI Developer
    Replied on September 23, 2016 at 7:19 AM

    Hello Katie,

    I've tested our prepopulate application. Unfortunately, I am not able to reproduce the same issue that you’re having.

    Prepopulate app on eu site Image 1 Screenshot 20

     

    I do not think it is related to EU servers. We would appreciate it if you could also test it on your side and let us know the result. If the issue still persists, please let us know. We will be happy to assist you.