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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    All my forms are not counting total suddenly!

    Asked by sofiman on September 23, 2016 at 05:01 PM



    I have 3 working forms and none of them when you try to choose any quantity of product it still shows a total of 0 !




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    JotForm Support

    Answered by liyam on September 23, 2016 at 09:38 PM

    Hello sofiman,

    It seems your form is conflicting with the product lightbox widget. Can you try removing that and see if the problem gets fixed by that? Also, it seems that you have set your form's products to actually run a lightbox already, for which it's conflicting with the widget.

    In any case, please keep us posted on this matter.