What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my form is disabled i just created it?

    Asked by Andrew789 on September 24, 2016 at 09:47 AM


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    JotForm Support

    Answered by Jan on September 24, 2016 at 12:46 PM

    Your account is currently autosuspended. Your forms are asking for username and password. This violates our terms of use. You are not allowed to collect sensitive information from your users.

    We can re-activate your account but we need to delete the guilty fields. If that is okay with you, please let us know. Thank you.