What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have cleared my submissions but I'm still getting the out of space warning

    Asked by acrobatant on September 24, 2016 at 02:03 PM

    The system keeps telling me we are out of space even after we have cleared the form submissions. Are we missing it something?


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    JotForm Support

    Answered by Welvin on September 24, 2016 at 04:00 PM

    I'm sorry, but deleting your form submissions won't restore your monthly submissions limit. Only our system can do that and it is scheduled every first day of the month. You may consider upgrading your account to increase the limit or get free submissions by doing some tasks via GetMore page (https://www.jotform.com/myaccount/getMore).