I have cleared my submissions but I'm still getting the out of space warning

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    Asked on September 24, 2016 at 02:03 PM

    The system keeps telling me we are out of space even after we have cleared the form submissions. Are we missing it something?


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    Answered on September 24, 2016 at 04:00 PM

    I'm sorry, but deleting your form submissions won't restore your monthly submissions limit. Only our system can do that and it is scheduled every first day of the month. You may consider upgrading your account to increase the limit or get free submissions by doing some tasks via GetMore page (https://www.jotform.com/myaccount/getMore).