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  • Profile Image

    PayPal Express error: Transaction refused because of an invalid argument.

    Asked by pgarts on September 26, 2016 at 05:46 AM

    Hello,

    I am testing my form but I cannot pay and everything seems fine with paypal.

    I attach the screnshot with the message I receive.

    Looking forward your reply,

    thanks!

    Page URL:
    https://form.jotformeu.com/62573634739365

    Screenshot
    message thanks hello and
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 26, 2016 at 06:33 AM

    Hello pgarts,

    I did test your form and I am able to replicate the issue you are having. The error message says that "You are not signed up to accept payment for digitally delivered goods.". 

    It seems when you signed up for PayPal account, you have not enabled "Digital Goods transactions". You must enable Digital Goods on your account.

    For now, I would suggest you to please digital goods option from your PayPal payment tool and that should solve your problem. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if the issue persists.

    Thank you!