What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions Limit: How am I almost out of space?

    Asked by navienmarketing on September 26, 2016 at 12:56 PM

    Hello, 


    A notification pops up saying, "you're almost out of space, upgrade now."... from what I see, I only have 36 submissions, with 160 page views. Please tell me if this is incorrect. But this has me confused. According to your pricing, the free package comes with 100 submissions per month with 1,000 page views. How am I nearing my limit? 
    Does this reset at the beginning of every month? 


    Thank you, 

    Page URL:
    http://navienrebates.ca/

    almost out of space 100 submissions submissions limit
  • Profile Image
    JotForm Support

    Answered by Mike on September 26, 2016 at 02:07 PM

    Thank you for contacting us.

    Your account is showing 72 received submissions during September 2016.

    Please note that we do not clear the Submissions limit once the submission records are deleted.

    We reset the limit on the first of each month.

    If you need any further assistance, please let us know.