What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where do I find/download my encryption key

    Asked by edpoguatemala on September 27, 2016 at 06:05 AM

    I chose the option to encrypt the data from the form. I also chose the option of JotForm create the encryption key for me, so. Where can I have that file to read the responses to the forms?

    Page URL:
    https://eu.jotform.com/submission/350698879098686584

    Screenshot
    encryption find key encryption key
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    JotForm Support

    Answered by John_Benson on September 27, 2016 at 10:32 AM

    You can usually find the key in the Downloads folder (Windows OS). 

    Please keep the key file safe and secure since the form submissions cannot be decrypted in anyway without this key. Here's the complete guide: 

    https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    If you need further assistance, let us know. Thank you.