Getting empty notification email

  • Profile Image
    robertacangini
    Asked on September 28, 2016 at 05:52 AM

    Good Morning.

    Today we received 3 empty mail. There were only the "form title" grey line. 

    i've logge into my account online and there is nothing in my form. What's happened?

    thanks

  • Profile Image
    Irshad
    Answered on September 28, 2016 at 09:55 AM

    I am sorry, for the inconvenience. We were facing some technical issue, and because of that you received empty email. 

    Our Developers already fixed this issue, and now you will not get empty email for the new submissions. So please try to check it again. 

    If you still face the issue, please let us know, so our developers can do further investigation.

    Thanks for your patience.