What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long will it be until your site is back up and running? I keep getting "heavy traffic" notifications and cannot use forms or create PDFs of forms.

    Asked by kimb642 on September 28, 2016 at 09:36 AM
    create site and traffic
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    JotForm Support

    Answered by david on September 28, 2016 at 11:33 AM

    We had a temporary server issue that affected EU users.  This should now be fully fixed and form should no longer be giving this error.  If they continue to do so, let us know and we will be happy to have another look.