What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal Payments not working

    Asked by clcpromotions on September 28, 2016 at 12:11 PM

    I really need help with this please.  I've spoken to PayPal and they indicate that the API may need to be refreshed.  Customers can't pay.  They are getting an error with the PayPal logo that indicates:

    Things don't appear to be working at the moment. Please try again later.

    and PayPal logo Getting can't
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    JotForm Support

    Answered by Kiran on September 28, 2016 at 12:56 PM

    This is a duplicate thread to https://www.jotform.com/answers/944051 which was just addressed. So, we are marking this thread as answered. We request you to follow-up on the other thread if you have any questions with this issue.

    Please be noted that it is not required to open multiple threads for the same issue. The threads will be answered in the order they come in and assigned. 

    Thank you!