What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I've run out of upload space on my account, what does this mean?

    Asked by ceoshaw on September 28, 2016 at 07:14 PM

    I am showing that we ran out of upload space on the account, but I am showing that we still have space for everything else. What does this mean? will people not be able to fill out and submit my forms? I need some clarification. 

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    JotForm Support

    Answered by Kiran on September 29, 2016 at 12:31 AM

    Please be noted that free subscription accounts are limited to store only 100 MB of files in the account. I see that your account storage is occupied over 100 MB and so the account is tagged as overlimit. In order to activate your account, you'll need to clear the storage space by deleting the submissions with attachments. You may upgrade your account for having more storage space.

    Hope this information helps!